Monday, 14 March 2011

The Genius of Apple

The Daily Telegraph have today reported news from the US that an estimated 500,000 iPad 2 were sold over the launch weekend, compared with 300,000 iPad 1s in its first weekend last year. 


Equally interesting is the fact that 70 per cent of iPad 2 buyers were new to the iPad - showing that  Apple is expanding its base of iPad users - critical to maintaining its early lead in the growing tablet market.


Whilst consumers in the UK are going to have to wait until 25th March for their chance to get their hands on the iPad 2, its probably worth taking a moment to admire the genius of the men (and women) from Cupertino. 


Clearly their focus on superlative user experience has delivered great mobile devices that are ultra easy to use for consumers of any age. (hello mum & dad).


However, it is the more subtle way they have convinced publishers themselves to build the Apple brand by including "Available in the App Store" in many of their above the line communications that really has to be admired. 


This use of other peoples marketing spend to reinforce the Apple brand is only going to accelerate as sales of iPad 2 step change as the device moves from being the play thing of the early adopters and into the mass market. 






As sales increase, not only will more publishers invest the time and development resource required into optimizing the online experience for users by creating iPad apps - but also even more publishers will start cross-promoting Apple in their own above the line communications in an effort both to legitimize their own brand in the eyes of the consumer, but also generate "live search" activity. I can easily see this being the case for a publisher like ourselves who want to convert the interest gained in our product (for example, used cars in Leeds) via a TV campaign into an immediate search/response for dealers on our site in that area as users reach for the iPad whilst on the sofa...


Congratulations Apple, that really is very clever indeed.

Thursday, 10 March 2011

A job well done

In my experience, it's not that often that suppliers in any industry over-deliver against a clients expectations - and probably even rarer for the client themselves to acknowledge this for fear of being charged more next time round.

However, acknowledgement of a job well done is incredibly important to me - so it is in this spirit that I say take a bow Sarah Ions at The Research House.

Sarah recently helped recruit a number of people who were looking for a new used car in Leeds, Nottingham & Manchester to take part in some focus groups that we ran to help inform our upcoming TV campaign.

Sarah absolutely nailed the recruitment brief with (virtually) all the participants proving to be engaged & knowledgeable, enabling us to glean us a huge amount of extremely valuable insight into their attitude (see slide below), hopes, fears & frustrations regarding the used car research & buying process.




Also worth noting were the quality of the venues that Sarah recommended - with Spectrum Leeds & Aspect in the City in Manchester in particular proving to be superb venues and well worth recommending to any other market researchers out there.

Welcome

Hi - welcome to my blog.

By way of quick introduction, I'm the Head of Research at Motors.co.uk, one of the leading UK online used car search websites. Based in sunny Abingdon, Oxfordshire, I help inform strategy, sales, product development & marketing at Motors.co.uk (and its sister companies, Autoexposure & Complete Automotive Solutions) through a mix of syndicated resources & web analytics, as well as primary quantitative & qualitative data.

Whilst I will be talking a lot about the most interesting* findings from the work we do here at Motors.co.uk, opinions expressed here are my own and not necessarily those of my employer.

Hope you enjoy!

*interesting as defined by me...